What it does

Everything a good shop assistant would do.

It knows your products, answers politely, takes the order, and knows when to call you in. Here is what that looks like in a real chat.

Answers questions

Prices, stock, and product details, taken from the list you added. Customers can ask by name, or just send a photo or screenshot.

Customer

How much is the vitamin C serum?

LyncDesk

The vitamin C serum is $8 and in stock.

Follows up

If someone asked about a product but did not buy, it sends a friendly reminder a few hours later. After a sale, it can suggest one matching item.

LyncDesk

Still thinking about the serum? It is still in stock.

Suggests something else

When an item is sold out, it offers a similar one you do have.

Customer

Do you have the 50ml one?

LyncDesk

The 50ml is sold out. The 30ml is in stock at $12.33.

Shows photos

Asked for a picture? It sends the product photo with the price and a button to view it on your online shop.

Customer

Can I see the body butter?

Whipped Shea Body Butter

Whipped Shea Body Butter

$56

View product

Takes the order and payment

It confirms the items and total with the customer, places the order, and shares how to pay: online, or by transfer to your account. Customers who would rather browse can finish their cart on your online shop.

Customer

I want the hair oil at $12.33.

LyncDesk

Order placed. Total: $12.33.

View and pay

LyncDesk

Payment received. Thank you!

Calls you in when needed

When a question needs a person, such as a refund, it hands the chat to you and alerts your phone.

LyncDesk

I have passed this to the team. Someone will follow up with you shortly.

AI assistant

You decide how your assistant sells.

Give it a name and a personality, choose which apps it answers on, and turn on what it may do: take orders, suggest products, follow up, or bargain within the limits you set. Add your own FAQs and try it on your WhatsApp number before customers see it.

Take orders

Follow up

Bargain

Amara · WhatsApp

Answered by LyncDesk

Live
Whipped Shea Body Butter

Is this still available?

Recognised from the photo
Yes. That's the Whipped Shea Body Butter. It's in stock at $56. I can take the order here.
I want it.

Your order ORD-7F3K9Q2M is placed and awaiting payment.

Whipped Shea Body Butter x 1
Total: $56

View and pay

Free for 30 days

Let LyncDesk put your shop online.

Add your products, publish your online shop, and connect WhatsApp. It starts replying to your customers right away.